I was skeptical when I started meeting Monica because I did not know her and she seemed to me, too delicate to challenge me.
After the second meeting she was able to clear up some of the “fog” around me, and helped me to make some detailed plan and keep me focus on making some visible and consistent progress towards implementing my plan. She is a very warm person and she has used her delicacy to help me open up, which is necessary in a coaching process.